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Frequently Asked Questions

Can we choose our own Keepsake Album page colors?
YES absolutely...you may choose up to 3 different page colors complementing your event's color theme


Do you charge for set up and breakdown time and is that part of the time we pay for?
NO - you do not pay for set up or breakdown time

Is there a deposit required to hold the date?
Yes a $250 flat fee is required to hold your date and secure our services

When is the balance due?
Balance is due 2 weeks prior to your event date unless other arrangements have been mutually agreed upon.
 
What if we want to extend the time on the day of the event?
Additional time can be added - there is an hourly fee for this.

What if my venue changes - will there be any additional costs?
NO...unless the new venue is much farther away,  then additional travel charges may apply

Are double prints included in the fee?
Yes, unlimited photo strips in black and white, or color are included
 
Are we limited to the amount of times we can go in the booth or is there a limit on the amount of photos we can have?
No limit within the time of the contract.
 
What size are the prints?
Prints are in strips of 4 at 2 inches by 6 inches size in a glossy format

Can we have a special message printed on the strip and is there an extra charge?
Yes absolutely and there is no charge...you are encouraged to do so
 
How big of an area do you require and how big is the booth?
The booth measures 6 feet high by 7 feet by 7 feet - the area we require is about 8 feet square

Can your booth go upstairs?
YES absolutely! - our booth breaks down into 2 custom flight cases like the same ones used in concerts!

Do you set up outside and is there any charges or anything I should know about?

If set up outside the booth must be covered by tenting. We prefer not to set up a photo booth in the open air because if there is rain then you would face replacement costs of the booth and we do not want that - we can help or supply cover if needed.

Where should we position the booth?
The staff at the venue may limit the choices, but we suggest in a clear uncluttered area or in an adjoining space or room away from the dance floor - near a bar or other close area where guests are gathering and having fun - sometimes space is limited and we set up in the hallway or adjoining space - this also can work effectively

 
Who will bring the booth and be with it during the entire time?
A qualified technician and will be with the booth at all times during the event.
 
How long does it take to set up the booth?
We allow up to 1 hour - depends on the location or venue.  We are always set up on time and would check this information out before your event date

Can we create our own package with different add ons?
Yes absolutely


Do you bring any hats or boa's or fun things for guests to add to their look when taking a photo?
Yes absolutely we can bring hats, boa's, inflatable's and anything you want. Some packages have these included.

Is there a minimum time that we can hire the booth for - can we hire it for 1 hour for example?
There is a minimum charge for up to 3 hours, but we can work with you and listen to your request and price it accordingly to suit your needs.
 
Is the booth a 'proper photo booth"?
Yes it is a proper photo booth.
It is not a home made booth or a photographers made booth:
Our booths are industry built by a manufacturing company to high standards